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GENERAL BOOKING AND CANCELLATION POLICIES
 

Booking via Airbnb:

Bookings via Airbnb follow Airbnb booking policies. In addition, the following will apply for all Airbnb bookings:

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  • Minimum stay that can be booked is for 3 nights

  • Bookings are manually approved to ensure all dates are available

  • Maximum total number of guests is 4, including all adults and children

  • Cancellation up to 5 days before arrival is free of charge

  • All payment/refund matters are handled through Airbnb 

  • Any complaints and/or disputes are handled through Airbnb's dispute resolution process

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Booking via Booking.com:

Bookings via Booking.com follow Booking.com policies. In addition, the following will apply for all Booking.com bookings:​

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  • Minimum stay that can be booked is for 3 nights

  • Bookings are manually approved to ensure all dates are available

  • Maximum total number of guests is 4, including all adults and children

  • Cancellation up to 5 days before arrival is free of charge

    • Non-refundable bookings can be done at a discounted price

  • All payment/refund matters are handled through Booking.com 

  • Any complaints and/or disputes are handled through Booking.com's dispute resolution process

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Booking long-term stays directly through us:

For booking directly with us, the following policies apply:​

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  • Minimum stay for long-term stays is one calendar month

  • Depending on the length of stay, the appropriate contract will be provided

  • For booking of long-term stays, the following deposit apply:

    • 20% of total stay cost to be paid to confirm booking, non-refundable

  • Total cost of stay to be paid at latest one week before check-in

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